If you are unable to find the item using our search bar, feel free to email us at rhinoceros.gifts@gmail.com with a detailed query. Please be sure to include a detailed description or even a photo of the product!

Due to the extreme popularity of certain items, we are applying a limit to how many one customer can order. We apologize for any inconvenience.

Due to certain factors such as limited stock, size or shape of the product that may cause shipping issues. We apologize for any inconvenience.

Available options will automatically be provided upon checkout.

We currently ship to anywhere within Canada.

Unfortunately, due to various reasons such as high shipping costs and complications crossing borders, we do not ship outside of Canada.

Yes, of course. Our address is 1551 Johnston St #102, Vancouver, BC V6H 3R9, Canada. Our regular store hours are 10 AM - 6 PM. Feel free to drop by!

Yes, we can offer a full refund of the item within 14 days of the purchase. However, if the item has already been processed and shipped out or picked up, there will be a cancellation fee amounting to 10% of the order before tax due to the service charge. Additionally, the shipping fee is nonrefundable.

Some items are final sale and are not eligible for refunds or returns. Please see our Refund Policy for more information. For eligible items, we do not cover the shipping costs for the exchange. Additionally, the item must be "as new" in their original, unopened condition, free of visible marks, scratches or defects, and complete with all packaging materials.