If you are unable to find the item using our search bar, feel free to email us at rhinoceros.gifts@gmail.com with a detailed query.

Available options will automatically be provided upon checkout.

We currently only ship within Canada and to the US.

Yes, of course. Our address is 1551 Johnston St #102, Vancouver, BC V6H 3R9, Canada. Our current hours are 10 AM - 6 PM. Feel free to drop by!

Yes, we offer full refunds within 14 days of the purchase. However, if the item has already been processed and shipped out, there will be a cancellation fee amounting to 10% of the order before tax due to the service charge.

Some items are final sale and are not eligible for refunds or returns. Please see our Refund Policy for more information. For eligible items, we do not cover the shipping costs for the exchange. Additionally, the item must be "as new" in their original, unopened condition, free of visible marks, scratches or defects, and complete with all packaging materials.